Qidi Chemical
CUSTOMER SERVICE
Qidi Chemical
Qidi Chemical employees follow 5 core values to drive customer engagement.
Trust
Be a trusted partner: We will work with passion and deliver on our promises every day. We will listen. We will do what we say and walk the talk. We will identify when processes are working and be honest when they are not.
Teamwork
Work together to win the future: We will collaborate and communicate in all aspects - from top to bottom and from across the board. We will integrate and leverage each other's unique strengths and passions. We will create a culture of "between you and me, we face problems together."
Agile
Look to the future: We will work together to anticipate and adapt to change. We will remain resilient in the face of adversity and have confidence in our ability to evolve. We will collaborate and resolve all resistance during the transformation process.
Customer-centric
Advocate for customers: We will work hard to understand who our customers are and what is most important to them. We will set realistic and sustainable goals and strive to continuously improve the reliability and quality of our products and services.
Continuous Improvement
Never Satisfied: We will uphold the concept of continuous improvement and constantly improve our culture. We will move forward courageously and actively explore new ways to serve ourselves, others and customers.
Trust
Be a trusted partner: We will work with passion and deliver on our promises every day. We will listen. We will do what we say and walk the talk. We will identify when processes are working and be honest when they are not.
Teamwork
Work together to win the future: We will collaborate and communicate in all aspects - from top to bottom and from across the board. We will integrate and leverage each other's unique strengths and passions. We will create a culture of "between you and me, we face problems together."
Agile
Look to the future: We will work together to anticipate and adapt to change. We will remain resilient in the face of adversity and have confidence in our ability to evolve. We will collaborate and resolve all resistance during the transformation process.
Customer-centric
Advocate for customers: We will work hard to understand who our customers are and what is most important to them. We will set realistic and sustainable goals and strive to continuously improve the reliability and quality of our products and services.
Continuous Improvement
Never Satisfied: We will uphold the concept of continuous improvement and constantly improve our culture. We will move forward courageously and actively explore new ways to serve ourselves, others and customers.
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